Refund policy

Thank you for shopping with R Grace! Please read our shipping policy carefully.

Processing Time All orders are processed within 5-7 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Time Once your order has been processed and shipped, please allow 2-3 business days for delivery.

Total Estimated Delivery TimeYou can expect to receive your order within 14 business days from the date of purchase.

We will send you a tracking number via email once your order has shipped. If you have any questions about your order, please contact us.

Returns We accept returns within 14 days of delivery. Items may be in unused condition. To start a return, please contact us with your order number and reason for return.

Refunds Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-7 business days.

Exchanges If you'd like to exchange an item, please contact us and we'll do our best to accommodate you.

Non-Returnable Items Final sale items are not eligible for return or refund.

Contact Us If you have any questions about your return, please reach out to us before sending your item back.